We have a fan in the back room that’s breaking. Sometimes when I turn it on, it makes a horrible squealing noise, then settles in and works, and sometimes it spins up slowly and quietly. I turn it off when no one’s going to be home, in case it bursts into flames.
Today, it was barely moving, and as I was watching that thing try to eke out a revolution, I could feel myself willing it to spin faster. I don’t know exactly what’s wrong with it, but I realized, as I caught myself trying to apply the mental voodoo, that I’d be much more likely to figure out what the problem was if I just watched closely what was actually happening.
So often we fail to take the mental deep breath necessary to suspend our ideas of what could/should be and let ourselves see what really is, but both perspectives are crucial. The dream – the vision of possibility (the fan works, organic food is ubiquitous, etc.) and the existing reality it will have to be built on.
That’s one of the things I love most about design & research – we work with both the dream and the reality.